Service Centres

 

Defy Appliance Service Centres and Contact Details

 

Defy Appliances (Pty) Ltd is South Africa’s largest manufacturer and distributor of major domestic appliances, leading the industry since 1905.

Defy South Africa offers a wide range of kitchen, laundry, and small appliances, available nationally and internationally in various African countries. Defy is known for its brand quality and sophisticated product offerings, leading the industry as the biggest white goods manufacturer in South Africa, and offering the largest product range in South Africa.

The Defy Service Centres are situated all around the country and are open to the public for all Defy related repairs and services. You can request a service to your Defy appliance or log a faulty product concern.

Our Service Centres are open from Monday to Saturday, and our friendly service teams are ready to assist with all your Defy product needs. You can contact our Service Call Centre, or your closest Authorized Service Centre directly.

How Can Defy Authorised Service Centres Help You?

 

• Spares sales
• SDA sales
• Air-con sales & installation
• Accessories sales
• Repair for warranty calls
• Repair for chargeable calls (out of warranty)
• Cleaning Products (Chemical kits to clean unfinished goods)
• Large product installation (washing machines, fridges, tumble dryers etc.

 

The Defy Sales Branches are located in all of the major provinces around South Africa and can be contacted individually. You can purchase Defy South Africa products online or in-store from any of our leading stockists around South Africa

 

 

Defy - Art of Living

 

 

Sales Branches - South Africa

 

Western Cape, Cape Town

Phone: (021) 526-3000

Fax: (021) 526-3013

Address: 5A Marconi Road, Montague Gardens, Montague Gardens

Postal Address: P O Box 370, Eppindust, 7475

 

Bloemfontein, Free State

Phone: (051) 400-3900

Fax: (051) 400-3950

Address: 18 Phillip Fouries Street, New East End, Bloemfontein 9301

 

Limpopo - Polokwane

Phone: (015) 292-1166

Fax: (021) 526-3013

Address: 12 Sixth Street, Industria, Polokwane, 0699

Postal Address: P O Box 370, Eppindust, 7475

 

Gauteng, Midrand

Phone: (011) 621-0200

Address: Cnr Pharmaceutical & 15th Rd, Midrand, Gauteng

Postal Address: P.O. Box 1686, Midrand

 

Mpumalanga

Phone: (013) 712-3144

Address: 1 Platt Street, Barberton

Postal Address: P.O. Box 367, Barberton

 

Kwazulu-Natal

Phone: +27 31 460-9711

Fax: +27 31 460-9800

Address: 135 Teakwood Rd, Jacobs, 4052, Durban

 

Sales Branches - International

 

Defy Namibia Agent

Atlantic Distributors

Phone: +264 6121 6162

Fax: +264 6121 6134

Email: atlantic@mweb.com.na

Address: Southern Industrial, C/O Edison & Einstein Street, Windhoek, Namibia

Postal Address: P.O. Box 21158, Windhoek, Namibia

 

Defy Botswana Agent

Ray Morgan Agency

Phone: +267 390 6476

Address: Plot 48, Gaborone Inter Commerce Park, Kgale View, Gaberone Botswana

Postal Address: Private Bag B0261, Bontleng, Botswana

 

Zambia Agent Southgate Investments Ltd

Phone: +267 488 1723

Address: Plot No. 1635, Malambo Road, Lusaka, Zambia

Postal Address: P.O Box 33681, Heavy Industrial Area

 

Defy Zimbabwe Agent

Primepep Services (Pvt) Ltd t/a Tradecom Africa

Phone: +263 772 469 010/011

Address: Trade Com Africa, Unit 5 Stand 18380, Mukuvisi Industrial park, Harare, Zimbabwe

 

Swaziland

Defy Swaziland Agent

Phone: 00 268 25184310

Fax: 00 268 25184318

Address: Lynd Distributors, 169 Second St, Matsapha, Swaziland

Postal Address: P.O. Box 880, Manzini, Swaziland

 

 

Defy Authorised Service Centres

 

Service Call Centre

Phone: 086 100 DEFY (3339)

Hours:

Mon - Fri (07H00 - 18H00)

Sat (09H00 - 17H00)

Public Holidays (closed)

 

Defy Authorised Service Centre Springfield Park

Phone: 031 579 1567

Address: Unit 20 Teakfield Place, 1 Teakfield Rd, Springfield Park, Durban, 4091

Hours:

Mon - Fri (08H00 - 17H00)

Sat (08H00 - 13H00)

Public Holidays (closed)

 

Defy Authorised Service Centre Pietermaritzburg

Phone: 033 332 0870

Address: 11 Assurance Street, Pietermaritzburg, 3201

Hours:

Mon – Friday (08H00 – 17H00)

Sat (08H00 - 13H00)

Public Holidays (closed)

 

Defy Authorised Service Centre Margate

Phone: 039 312 0089

Address: Shop 1B, 42 Marine Drive, Margate

Hours:

Mon - Fri (08H00 - 16H30)

Sat (08H00 - 13H00)

Public Holidays (closed)

 

Defy Authorised Service Centre Richards Bay

Phone: 0634055875

Phone: 0655514708

Address: 41 Dollar Drive, Richards Bay

Hours:

Mon - Fri (08H00 - 17H00)

Sat (08H00 - 13H00)

Public Holidays (closed)

 

Defy Authorised Service Centre Roodepoort

Phone: 011 763 4310

Address: 308 Ontdekkers Park, Roodepoort

Hours:

Mon - Fri (08H00 - 17H00)

Sat (08H00 - 13H00)

Public Holidays (closed)

 

Defy Authorised Service Centre George

Phone: 076 850 6959

Address: 5 Pioneer Street, Pacaltsdorp Industria, George 6529

Hours:

Mon - Thurs (08H00 - 17H00)

Fri (08H00 - 16H00)

Weekend & Public Holidays (closed)

 

Defy Authorised Service Centre East London

Phone: 043 050 0404

Address: 32 Dyer Sreet East London

Hours:

Mon - Fri (08H00 - 17H00)

Sat (08H00 - 12H00)

Public Holidays (closed)

 

Defy Authorised Service Centre Port Elizabeth

Phone: 041 450 9956

Address: 76 Pickering Street Newton Park, Port Elizabeth

Hours:

Mon - Thurs (08H00 - 16H30)

Fri (08H00 - 15H30)

Sat (08H00 - 12H30)

Public Holidays (closed)

 

Defy Authorised Service Centre Bloemfontein

Phone: 082 584 1667 

Address: 31 Glen Road Hilton, Bloemfontein

Hours:

Mon - Fri (08H00 - 17H00)

Weekend & Public Holidays (closed)

 

Defy Authorised Service Centre Sandton

Phone: 011 568 7760

Unit 3, 11 Maree Street, Bramley Park.

Hours:

Mon - Fri (08H00 - 17H00)

Weekend & Public Holidays (closed)

 

Defy Authorised Service Centre Boksburg

Phone: 0105346944

Address: 310 Commissioner Street, Boksburg

Hours:

Mon - Fri (08H00 - 17H00)

Weekend & Public Holidays (closed)

 

Defy Authorised Service Centre Nelspruit

Phone: 013 010 0310

Address: 1 Fuschia Road, Nelspruit

Hours:

Mon - Fri (08H00 - 17H00)

Sat (08H00 - 13H00)

Public Holidays (closed)

 

Defy Authorised Service Centre Phoenix

Phone: 031 530 7229

Address: Shop No3, 13 Acropolis street, Starwood, Phoenix

Hours:

Mon - Fri (08H00 - 17H00)

Sat (08H00 - 13H00)

Public Holidays (closed)

 

Defy Authorised Service Centre Parklands, Cape Town (CMA Appliances)

Phone: 083 795 9595 / 021 879 2549

Address: Shop13a The Piazza, Corner of Parklands Main Road and Link Road

Hours:

Mon - Fri (08H00 - 17H00)

Sat (08H00 - 13H00)

Public Holidays (closed)

 

Defy Authorised Service Centre Pinetown

Phone: 066 261 1335

Address: Shop No3, 16 School Road, Pinetown

Hours:

Mon - Thurs (08H00 - 17H00)

Fri (08H00 - 12H00) Open Again (14H00 - 17H00)

Sat (08H00 - 13H00)

Public Holidays (closed)

 

Defy Authorised Service Centre Cape Town

Phone: 021 001 0681 / 087 183 2485

Address: 78 Edward Street , Tygervalley, Cape Town

Hours:

Mon - Fri (08H00 - 17H00)

Sat (08H00 - 13H00)

Public Holidays (closed)

 

Defy Authorised Service Centre Vereeniging

Phone: 083 616 4703

Address: 68 Himalaya Place Roshnee Ext, Vereeniging

Hours:

Mon - Fri (08H00 - 17H00)

Weekend & Public Holidays (closed)

 

Defy Authorised Service Centre Newcastle

Phone: 034 312 3680

Address: 71 Scott Street, Newcastle

Hours:

Mon - Thurs (08H00 - 17H00)

Fri (08H00 - 12H00) Open Again (13H30 - 17H00)

Sat (08H00 - 12H00)

Public Holidays (closed)

 

Defy Authorised Service Centre Polokwane

Phone: 066 399 9888/015 495 1834

Address: Palm Centre, 23 Grobler St, Polokwane Central, Polokwane

Hours:

Mon - Fri (08H00 - 17H00)

Sat (08H00 - 13H00)

Sun & Public Holidays (closed)