You can use your Defy freezer in ambient temperatures as low as -15°C. To see the exact lowest ambient temperature your Defy freezer will work in, check your user manual. If you’re having trouble finding your manual, download it here using your product’s model number.

Defy freezers are designed to keep food frozen for 10 to 18 hours in the event of a power loss. The best way to keep food frozen during a power cut is to leave it in the freezer with the door closed. Keep the door openings to a minimum during this time. You can find the exact time your freezer will keep food frozen, consult your user manual. If you’re having trouble finding your manual, download it here using your product’s model number. If the power outage lasts longer than the specified time, remember that you should not refreeze thawed food.

The recommended temperature for freezers is around -18°C.